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Hotel Saint-Nicolas

The men and women of the Hotel Saint-Nicolas

After having worked as a revenue manager within an internationally renowned hotel group, Stéphanie Charmetant brings all her experience to Cosy Hotels as an assistant director of our hotel in La Rochelle .

From the Hotel du Centre in Briare to the Hotel Saint-Nicolas in La Rochelle, there was not only one step for Stéphanie Charmetant. Daughter of the managers of this hotel-restaurant-bar in Loiret, she did not immediately have the vocation for the job of her parents. “I wanted to go to a purely tourism profession that would make me travel.” After a Bachelor of Tourism obtained in Sup de Co, she is nevertheless tempted by a Master2 «management of the hotel industry» which she obtains in a school in Angers. In the wake of her internship at the end of her studies, she joined the quality-customer relations department of ValueState Hotels belonging to the Accor group as an employee. The hospitality industry is caught, but in reverse of what is usually practiced: it first develops skills in the field of commercial strategy before investing in an operational function.

“I moved to La Rochelle in 2016 for personal reasons, but also to find a job at a local hotel.” Interested in the dynamic set up by the Cosy Hotels, a group that resembles the one she left, notably by the spirit of innovation and the value of customer service that are part of their DNA, the young thirty-year-old joined our hotel in La Rochelle, first as a reception manager, and now as assistant director. Very quickly, Stéphanie made her mark and appreciated the contact with a clientele made up mostly of professional regulars and tourists. «It is a pleasure to work in a hotel with a timeless charm and which seems to be part of the history of her city,» she confirms before adding that the new momentum taken by the Hotel Saint-Nicolas suits her too.

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